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Yes, you can. The cancel button is in your settings and is available as soon as you subscribe. You will stay on your plan until the end of your current billing period.
Yes, you can. Just subscribe to a new plan and your old one will be automatically canceled. To get back the value of your current plan's days, send us a chat message and we'll do it. You don't lose any money by switching plans.
Someone from the support will contact you in the next 24 hours and add your subscription, for a length proportional to what you paid. You don't lose any money. To speed up the process, you can send us a chat message with the chatbox in the bottom right of your screen.
It depends of the way you trade. For long-term investment strategies, it doesn't matter.
When doing market making, scalping or highly-leveraged trading, having a short response time is critical though.
20 s is already very fast. Most other customer trading bots have response times greater than 1 minute.
If you want a free analysis of your strategy's needs, contact us with the chatbox below.
Yes, we do. We code and host custom strategies for individuals and companies. If you're interested in our years of experience running hundreds of bots, we're only an email away.
If you have any question that isn't answered here, contact us via Email or with the chatbox below.